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Whole Foods Market

Who is Stealing Customers from Whole Foods?

After a decade of explosive expansion, Whole Foods Markets has recently been stagnating. According to a report, as major grocers like Wal-Mart and Kroger ramp up their organic produce offerings and new competitors like ALDI and Lidl are entering the market, Whole Foods is losing customers. We looked at our panel of transactions from over 3 million payment cards to detect which grocers are capturing customers who abandon Whole Foods. We decided to look at the group of consumers who spent a significant amount (at least $300) at Whole Foods in the first half of 2016 and then spent much less ($100…

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Apple Pay on the Rise

Apple launched its mobile payment service in October 2014 and today it is available on many of its devices: phones, tablets and watches. We looked at our panel of transactions from over 3 million payment cards to learn more about the adoption of Apple Pay by consumers. For some of the card issuing banks, we are able to distinguish payments made with Apple Pay from other payments. Overall, Apple Pay usage has been growing steadily over the last year (2016): The number of monthly Apple Pay transactions grew by 50% between 12/2015 and 12/2016 . We also looked at what merchants attracted the high…

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